FREQUENTLY ASKED QUESTIONS - FAQ

HOW CAN I CANCEL MY ORDER?

You can only cancel your order if it has not been shipped yet. Please contact us at the following email: BOEMESTUDIO.INFO@GMAIL.COM You will receive a full refund for your order, including shipping costs.

 

HOW CAN I TRACK MY ORDER?

Once your order is shipped, you will receive an email with the tracking number. If you do not receive the email, please contact BOEMESTUDIO.INFO@GMAIL.COM

 

MY ORDER HASN'T ARRIVED YET, WHAT SHOULD I DO?

We do our best to ensure that all orders arrive as quickly as possible. We recommend contacting the customer support team with your name and order number so we can assist you in receiving your order as soon as possible!

 

CAN I CHANGE MY ORDER ADDRESS?

You can only change your order address if it has not been shipped yet. Please email our team immediately with your order number to BOEMESTUDIO.INFO@GMAIL.COM so we can assist you as soon as possible.